When you get care, it helps to know what you can expect:

Getting Care at the Doctor’s Office

Present your medical ID card at your doctor’s office. If you're enrolled in the Bronze or Bronze Plus , you can wait to pay until your insurance carrier processes the claim and you get your doctor's bill.

When it's time to pay, you can pay with your HSA, FSA, or pay another way—it’s your choice!

Filling Prescription Drugs at a Retail Pharmacy

Know When You’ll Owe

If your doctor bills services as preventive care or your medication is listed as preventive on the formulary, you’ll owe nothing. For other types of covered services or non-preventive prescription drugs, you could owe a deductible, copay, and/or coinsurance.

Remember: You’ll Pay Less With In-Network Providers

You can check the provider directory on the ChenMed Benefits Portal at digital.alight.com/chenmed or refer to your insurance carrier’s website.

If a doctor is out-of-network and you still want to see them, check the cost with the doctor before you get care.

Then, ask the doctor to confirm the portion that will be covered by your medical insurance carrier and the portion for which you will be responsible.

That way, you’ll be prepared for potentially significant costs.

Remember: Not all options cover out-of-network care.